CORONAVIRUS (COVID-19) NOTICE UPDATE
Although Governor Abbott lifted the Texas mask mandate on Wednesday, March 10, 2021, EYECARE ROCKWALL has chosen as a private healthcare office to follow CDC Guidelines for all healthcare facilities and continue to implement a mask mandate.
At this time, considering the many variants of COVID-19, the high-risk nature of our patient population, the essential nature of healthcare workers and the liability that our practice has for ALL involved in doing business, the mask policy and social distancing safety measures that EYECARE ROCKWALL has put in place will remain in effect for all staff and patients, even for those vaccinated.
Our number one priority is the health and safety of our patients, our staff, and our families. The COVID-19 global pandemic has brought about many changes to our daily lives, but one thing that remains constant is our commitment to providing our patients with the highest quality care in the safest environment possible. This continues to be a unique and changing situation, and as we learn more about this virus and the best safety measures, we will adjust our practices accordingly.
We appreciate your trust and flexibility while our staff works to ensure your safety, our own safety and the long-term health of your eyes.
Holly Fisher Britt, OD and Associate Doctors of Optometry
Eyecare Rockwall is open for full eye care services to our patients!!
~ Safety you can see, service you can trust! ~
Please wait to schedule or reschedule your appointment:
1. If you are sick, have a cough, fever, shortness of breath, sore throat, chills, muscle pain, headache, diarrhea or loss of taste or smell or you have been sick within the previous 14 days, please reschedule.
2. If you have traveled within 14 days outside the U.S.A, please reschedule.
3. If you or anyone in your household has tested positive for Sars-Cov2 or has had the CoVid-19 illness within 14 days, please reschedule.
4. If you have had direct contact with CoVid-19 or Positive Sars-Cov2 patients or relatives, please postpone your appointment and reschedule after 14 days or you have been tested with negative results.
5. If you are awaiting test results based on self-referral or physician recommended testing, please reschedule until you receive your results. IF you have tested positive, please reschedule.
ON-LINE updated paperwork MUST BE COMPLETED PRIOR TO YOUR ARRIVAL!
Upon entering our facility, one of our staff will meet you at the door. EVERY patient will be required to submit to a temperature check, sanitizing their hands upon entry, and wearing a face mask while in the examination room with our doctor, even if you have been vaccinated. We will provide you with a mask if you are not wearing your own. We will then quickly pre-test and get you to an exam room. The Doctor will be able to accommodate only the patient in the exam room, unless a caregiver or guardian is required. Any other visitors accompanying the patient will be asked to stay outside the facility or in their car.
Our number is 972-472-2020 to text your reply to the confirmation system number.
Examination schedule is BY APPOINTMENT, however, we will take WALK-IN Exams as available.
Please call our office with any patient concerns, requests or needs that you may require to maintain eye health and vision during this time of the CoVid-19 Pandemic. Aside from our regular outstanding in office services, our office continues to offer same-day glasses, tele-health services, urgent refractive services and non-contact, curb-side dispenses and pick-ups if desired. Call now and we will be happy to help you any way that we can. 972-472-2020
AFTER HOURS EYE EMERGENCY? This service is only available to current patients on record.
After hours telecommunication availability is available as a service to only our current patients on record. Calls to our ER Phone number should only be made for true "sight-threatening" emergencies. That number is 469-642-9992. If you do not receive a call within 2 hours, please proceed to your nearest emergency room or urgent care center. Any call between the hours of 10 pm to 7 am will go to Voice Mail and may not be returned until morning to give our Doctors sufficient rest.
Safety you can see, service you can trust.
Our staff has ensured your safety by receiving the MODERNA COVID VACCINES completed in February 2021. All health screening protocols for each member of our staff and patients are required daily! In addition to using the highest levels of disinfection, our staff members are required to wear masks (and gloves where needed) during all patient care. We are still practicing the adopted "social distancing" to the best of our ability. Eyecare Rockwall has implemented sneeze guards, distancing floor directives, and other quality air purification to insure your safety and earn your trust.
FINALLY Thank you for trusting our Eyecare Rockwall team to take care of all of your eye care needs! We are committed to helping our community and our patients in this very trying time.
----Dr. Holly Fisher Britt, OD and Associate Doctors of Optometry, Eyecare Rockwall